Design sophisticated AI Agents with Voiceflow Mastery

The only course you need to master virtual agents.

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  • No Rush, No Pressure

    Learn at your own pace with lifetime access to course materials (templates and blueprints included)

  • Learning by Doing

    Hands-on projects to apply your knowledge and build real applications

  • Get certified

    Completion certificate to showcase your expertise. Awarded by Mal Wood with the endorsement of Voiceflow.

Course curriculum

    1. Welcome

    2. Project downloads

    1. Introduction to Voiceflow

    2. Creating Your First Assistant & Designer Walkthrough

    3. Introduction to Steps

    4. Introduction to The Knowledge Base

    5. How to Run, Test, Share, and Deploy Your Assistant

    6. The Basics Quiz

    1. Level 1 Introduction

    2. Variables

    3. Intents, Entities, and Utterances

    4. Organizing Your Project Using Topics, Domains, and Components

    5. Tips for KB Optimization

    6. Level 1 Steps

    7. Level 1 Steps Walkthrough Video

    8. Level 1 Quiz

    9. Level 1 Project

    10. Level 1 Project Demo Video

    11. Level 1 Additional resources

    1. Level 2 Introduction

    2. Intro to APIs, JSON, and Webhooks

    3. API Call vs Webhook

    4. API Call vs Webhook Walkthrough Video

    5. Level 2 Steps

    6. Level 2 Steps Walkthrough Video

    7. Level 2 Quiz

    8. Level 2 Project

    9. Level 2 Project Demo Video

    10. Level 2 Additional resources

    1. Level 3 Introduction

    2. Advanced Intents and Entities, and The Fallback Intent

    3. Good to Great Intent Walkthrough Video

    4. Level 3 Steps

    5. Level 3 Steps Walkthrough Video

    6. Level 3 Quiz

    7. Level 3 Project

    8. Level 3 Project Demo Video

    9. Level 3 Additional resources

    1. Thank you

    2. Course Survey

About this course

  • 40 lessons
  • 4 quizzes
  • 3 projects
  • Certificate of completion

FAQ

  • Is this course suitable for beginners with no prior experience with Voiceflow or coding in general?

    Yes, this course is designed to accommodate beginners and gradually progress to advanced topics.

  • What software or tools do I need to participate in this course?

    You'll need a computer or device with internet connectivity, access to Voiceflow (free plans available), and if you want to add automations in the final projects, access to Make (free plans available). If you haven't yet made a Voiceflow account, please consider using my link here: https://creator.voiceflow.com/signup?utmsource=affiliate&utmmedium=social&utm_campaign=malwood

  • How long does it take to complete this course?

    The course is self-paced, so the duration depends on your learning speed. On average, students complete it in 2 weeks of full time study, or 4 weeks of part time study.

  • Are there any prerequisites for enrolling in this course?

    There are no specific prerequisites. Anyone interested in Voiceflow, Automation, and AI development can join.

  • Is there a deadline to complete the course, or do I have lifetime access?

    You'll have lifetime access to course materials, allowing you to learn at your own pace without any deadlines.

  • What happens if I encounter technical issues or need additional help?

    For technical issues, please reach out to Thinkific support. For any content related questions please visit the free Voiceflow Discord using this invite link: https://discord.gg/voiceflow-community-1079548823610871889

  • Is there a community or forum for students to interact and collaborate with each other?

    At this time there is no dedicated space for students of this course, although there is a free Voiceflow Discord with several help channels. Please follow this link to join: https://discord.gg/voiceflow-community-1079548823610871889

  • What is the refund policy if I change my mind?

    Due to the nature of digital products, we do not offer refunds, all sales are final. We encourage you to carefully review the course outline and reach out to answer any questions you have before making a purchase decision. Thank you for understanding and we appreciate your support.

  • Will I receive a certificate upon course completion?

    Yes, you will receive a completion certificate awarded by Mal, endorsed and supported by Voiceflow, to showcase your expertise.

Meet your Instructor

Hi, I'm Mal

Mal Wood

Hi, I'm Mal. As an Analytics Engineer and AI Automation enthusiast, I'm thrilled to be your guide on your learning journey. With a passion for structured learning and a knack for simplifying complex topics, I'm committed to helping beginners excel in the world of analytics and automation. My goal is to nurture your curiosity, boost your confidence, and support you on a fulfilling journey in this ever-evolving field. When I'm not immersed in data or teaching, you can find me snuggling with my dog, going for a run, or indulging in podcast binges.